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Torpedo Christine Vasseur

FREQUENTLY ASKED QUESTIONS

Your Questions. Professional Answers.

  • I'm a complete beginner when it comes to swimming. Will this work for me?
    Yes! in fact, it's a great way for you to learn about swimming, as you'll have someone knowledgeable teaching you right from the start!
  • What's the difference between Technical and Training Groups?
    Technical Groups focus on swim drills and techniques. Training Groups focus on variable intensity intervals to improve performance, cardiovascular endurance, power and speed. There's no swim drills nor educational techniques during the classes.
  • How does your technical group class work?
    Each technical lesson includes: 10 minute warm up 2 sets of drills 5 to 10 minutes cool down Each drill is explained thoroughly before executing it. The fall or winter programs (15 ish weeks each) are designed with a series of progressive drills to maximize the integration of the technique.
  • How does the new package plans work?
    Become a Site Member and Log In your account! When you purchase a package plans, you are credited with a number of classes specified in the plan. Unlike the previous "bundles", it doesn't book your classes automatically. So you'll need to book the classes you want. Just add the selected classes to your cart and redeem them from your package plan. Your package plan will be updated automatically and display the remaining classes. Go to your "My Bookings" to see your booked classes and the remaining ones on your package plan. The new package plans offers you more flexibility if you need to reschedule a class and it helps us track the number of spots available for each classes. Package plans are available for a limited time, they will be posted just before the start of the Fall and Winter session. They are valid only for a limited number of weeks from the time of purchase and applicable for the upcoming session (either fall or winter). Make sure you book all your classes during the applicable period.
  • Can I just take lessons occasionally ("À la Carte") without purchasing a package plan?
    Of course! Go to the "Book Online" page or "Schedule" to see if there are any spots available. If there are spots available, you can join the group and purchase individual lessons. You will only have missed the previous progressive learning drills. But don't worry, it's not a problem 😀.
  • What equipment do I need for the technical lessons?
    Swim Fins (not the snorkeling kind) Swim Paddles Pullbuoy Kickboard Swim Goggles Swim Cap These items can be purchased online on Amazon or locally at Decathlon, Team Aquatic Supplies or AquaSports (2730 Iris Street, Ottawa).
  • Where is the parking?
    Parking at the Université du Québec en Outaouais (UQO): There are 3 options at UQO: DAILY PARKING PASS can be purchased at the parking lot. SEASON PARKING PASS can be purchased at the Sport Complex's reception (it was $20.00 last time we checked) STREET PARKING on nearby streets for FREE! (ie: Viger Street) Parking at the Centre Sportif de Gatineau (CSG): Parking at CSG is FREE!
  • What's the length of the pool?
    At the Centre Sportif de Gatineau, the pool is 25 metres long. The lessons take place at the deep end of the pool. At the Université du Québec en Outaouais, the pool is 25 yards (22.86 metres).
  • What's included with the Video Analysis?
    Copies of the videos Analysis Report Corrective Drills Feedback Meeting: During which you'll be given the analysis report with corrective drills to keep improving your technique
  • Do you give lessons during the summer?
    No! I'm too busy riding my bicycles 🚲 Lessons are available between September and June only. But swimmers are welcome to organize group or open water swims among themselves.
  • I'm having problems booking a service, what am I doing wrong?
    Don't worry, the common mistake made is forgetting to select the time slot during the booking process. It is required even if only 1 time slot is displayed. Follow these steps. Got to "BOOK ONLINE" From the "BOOK ONLINE" page, you can book a service using 2 different views: "SERVICES" or "SERVICES SCHEDULE" From the "SERVICES" view: Click on "Book Now" from the service you selected (ie: group lesson, semi-private lesson, etc) Select the available "Date" from the monthly calendar (look for a visible dot on the monthly calendar for the service availability) Select the available "Time" (even if only one time slot is visible) Select "Next" Complete the booking information and click on "Pay Now" From the "SERVICE SCHEDULE" view: Browse through the weekly calendar for services availability Select "Book" or "Join Waitlist" from the weekly calendar for the service you selected Complete the booking information and click on "Pay Now"
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